bug(web): snmp metrics are slow to pull up #514

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opened 2026-03-28 04:25:15 +00:00 by mfreeman451 · 1 comment

mfreeman451 commented

2026-03-28 04:25:15 +00:00

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Imported from GitHub.

Original GitHub issue: #1522
Original author: @mfreeman451
Original URL: https://github.com/carverauto/serviceradar/issues/1522
Original created: 2025-08-15T03:02:47Z

also seeing these errors in serviceradar-web:

Aug 15 03:01:24 demo-staging node[19301]: Fetching SNMP status for 11 devices using SRQL
Aug 15 03:01:24 demo-staging node[19301]: SRQL query successful: found 1 devices with recent sysmon metrics
Aug 15 03:01:24 demo-staging node[19301]: SNMP SRQL query successful: found 2 devices with recent SNMP metrics
Aug 15 03:01:34 demo-staging node[19301]: fetchDeviceServiceData called with: deviceId="default%3A192.168.10.1", serviceName="snmp", timeRange="1h"
Aug 15 03:01:34 demo-staging node[19301]: Fetching SNMP data for device: default%3A192.168.10.1
Aug 15 03:01:34 demo-staging node[19301]: API URL: /devices/default%3A192.168.10.1/metrics?type=snmp&start=2025-08-15T01:01:34.482Z&end=2025-08-15T03:01:34.482Z
Aug 15 03:01:44 demo-staging node[19301]: Error fetching from API: TypeError: fetch failed
Aug 15 03:01:44 demo-staging node[19301]:     at async s (.next/server/chunks/4350.js:1:18810)
Aug 15 03:01:44 demo-staging node[19301]:     at async l (.next/server/app/service/device/[deviceid]/[servicename]/page.js:1:6806)
Aug 15 03:01:44 demo-staging node[19301]:     at async p (.next/server/app/service/device/[deviceid]/[servicename]/page.js:1:8259) {
Aug 15 03:01:44 demo-staging node[19301]:   [cause]: [Error [ConnectTimeoutError]: Connect Timeout Error] {
Aug 15 03:01:44 demo-staging node[19301]:     code: 'UND_ERR_CONNECT_TIMEOUT'
Aug 15 03:01:44 demo-staging node[19301]:   }
Aug 15 03:01:44 demo-staging node[19301]: }
Aug 15 03:01:44 demo-staging node[19301]: SNMP data received: null
Aug 15 03:01:44 demo-staging node[19301]: SNMP data type: object
Aug 15 03:01:44 demo-staging node[19301]: SNMP data is array: false
Aug 15 03:01:44 demo-staging node[19301]: Transformed SNMP data: []

Imported from GitHub. Original GitHub issue: #1522 Original author: @mfreeman451 Original URL: https://github.com/carverauto/serviceradar/issues/1522 Original created: 2025-08-15T03:02:47Z --- also seeing these errors in `serviceradar-web`: ```shell Aug 15 03:01:24 demo-staging node[19301]: Fetching SNMP status for 11 devices using SRQL Aug 15 03:01:24 demo-staging node[19301]: SRQL query successful: found 1 devices with recent sysmon metrics Aug 15 03:01:24 demo-staging node[19301]: SNMP SRQL query successful: found 2 devices with recent SNMP metrics Aug 15 03:01:34 demo-staging node[19301]: fetchDeviceServiceData called with: deviceId="default%3A192.168.10.1", serviceName="snmp", timeRange="1h" Aug 15 03:01:34 demo-staging node[19301]: Fetching SNMP data for device: default%3A192.168.10.1 Aug 15 03:01:34 demo-staging node[19301]: API URL: /devices/default%3A192.168.10.1/metrics?type=snmp&start=2025-08-15T01:01:34.482Z&end=2025-08-15T03:01:34.482Z Aug 15 03:01:44 demo-staging node[19301]: Error fetching from API: TypeError: fetch failed Aug 15 03:01:44 demo-staging node[19301]: at async s (.next/server/chunks/4350.js:1:18810) Aug 15 03:01:44 demo-staging node[19301]: at async l (.next/server/app/service/device/[deviceid]/[servicename]/page.js:1:6806) Aug 15 03:01:44 demo-staging node[19301]: at async p (.next/server/app/service/device/[deviceid]/[servicename]/page.js:1:8259) { Aug 15 03:01:44 demo-staging node[19301]: [cause]: [Error [ConnectTimeoutError]: Connect Timeout Error] { Aug 15 03:01:44 demo-staging node[19301]: code: 'UND_ERR_CONNECT_TIMEOUT' Aug 15 03:01:44 demo-staging node[19301]: } Aug 15 03:01:44 demo-staging node[19301]: } Aug 15 03:01:44 demo-staging node[19301]: SNMP data received: null Aug 15 03:01:44 demo-staging node[19301]: SNMP data type: object Aug 15 03:01:44 demo-staging node[19301]: SNMP data is array: false Aug 15 03:01:44 demo-staging node[19301]: Transformed SNMP data: [] ```

mfreeman451 commented

2026-03-28 04:25:15 +00:00

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Owner

Imported GitHub comment.

Original author: @mfreeman451
Original URL: https://github.com/carverauto/serviceradar/issues/1522#issuecomment-3813957042
Original created: 2026-01-28T21:11:56Z

closing, stale

Imported GitHub comment. Original author: @mfreeman451 Original URL: https://github.com/carverauto/serviceradar/issues/1522#issuecomment-3813957042 Original created: 2026-01-28T21:11:56Z --- closing, stale