bug: newly added agent to test-tenant showing up with wrong device IP addres #1110

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opened 2026-03-28 04:31:46 +00:00 by mfreeman451 · 0 comments

mfreeman451 commented

2026-03-28 04:31:46 +00:00

Owner

Imported from GitHub.

Original GitHub issue: #3053
Original author: @mfreeman451
Original URL: https://github.com/carverauto/serviceradar/issues/3053
Original created: 2026-03-17T05:27:23Z

Describe the bug
We just onboarded an agent to our test-tenant instance and it is showing up as the wrong device IP address, no idea where it was derived from but it is completely wrong:

https://test-tenant.serviceradar.cloud/devices/sr%3A572153bf-e64a-4f45-adb0-25e941b6a428

Identity
Hostname:
—
IP:
10.42.68.117
Type:
Server
Vendor:
—
Classification:
Unspecified
Agent:
agent-test

Reality:

mfreeman@serviceradar-demo-staging:~$ ip a
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host noprefixroute
       valid_lft forever preferred_lft forever
2: ens18: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000
    link/ether bc:24:11:ee:cc:3d brd ff:ff:ff:ff:ff:ff
    altname enp0s18
    inet 192.168.2.23/24 brd 192.168.2.255 scope global ens18
       valid_lft forever preferred_lft forever
    inet6 2001:470:c0b5:2::4fc/128 scope global dynamic noprefixroute
       valid_lft 75984sec preferred_lft 75984sec
    inet6 2001:470:c0b5:2::23/64 scope global
       valid_lft forever preferred_lft forever
    inet6 fe80::be24:11ff:feee:cc3d/64 scope link
       valid_lft forever preferred_lft forever

To Reproduce
Steps to reproduce the behavior:

Go to '...'
Click on '....'
Scroll down to '....'
See error

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

OS: [e.g. iOS]
Browser [e.g. chrome, safari]
Version [e.g. 22]

Smartphone (please complete the following information):

Device: [e.g. iPhone6]
OS: [e.g. iOS8.1]
Browser [e.g. stock browser, safari]
Version [e.g. 22]

Additional context
Add any other context about the problem here.

Imported from GitHub. Original GitHub issue: #3053 Original author: @mfreeman451 Original URL: https://github.com/carverauto/serviceradar/issues/3053 Original created: 2026-03-17T05:27:23Z --- **Describe the bug** We just onboarded an agent to our test-tenant instance and it is showing up as the wrong device IP address, no idea where it was derived from but it is completely wrong: https://test-tenant.serviceradar.cloud/devices/sr%3A572153bf-e64a-4f45-adb0-25e941b6a428 ``` Identity Hostname: — IP: 10.42.68.117 Type: Server Vendor: — Classification: Unspecified Agent: agent-test ``` Reality: ```shell mfreeman@serviceradar-demo-staging:~$ ip a 1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000 link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00 inet 127.0.0.1/8 scope host lo valid_lft forever preferred_lft forever inet6 ::1/128 scope host noprefixroute valid_lft forever preferred_lft forever 2: ens18: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000 link/ether bc:24:11:ee:cc:3d brd ff:ff:ff:ff:ff:ff altname enp0s18 inet 192.168.2.23/24 brd 192.168.2.255 scope global ens18 valid_lft forever preferred_lft forever inet6 2001:470:c0b5:2::4fc/128 scope global dynamic noprefixroute valid_lft 75984sec preferred_lft 75984sec inet6 2001:470:c0b5:2::23/64 scope global valid_lft forever preferred_lft forever inet6 fe80::be24:11ff:feee:cc3d/64 scope link valid_lft forever preferred_lft forever ``` **To Reproduce** Steps to reproduce the behavior: 1. Go to '...' 2. Click on '....' 3. Scroll down to '....' 4. See error **Expected behavior** A clear and concise description of what you expected to happen. **Screenshots** If applicable, add screenshots to help explain your problem. **Desktop (please complete the following information):** - OS: [e.g. iOS] - Browser [e.g. chrome, safari] - Version [e.g. 22] **Smartphone (please complete the following information):** - Device: [e.g. iPhone6] - OS: [e.g. iOS8.1] - Browser [e.g. stock browser, safari] - Version [e.g. 22] **Additional context** Add any other context about the problem here.